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Complaints

We value your feedback and are committed to addressing any concerns you may have. If you have a complaint, please let us know by submitting it through the link below or by emailing us directly at complaints@msd.go.tz. Our dedicated team will review your submission promptly and work diligently to resolve the issue. Your input helps us improve our services and serve you better. Thank you for reaching out to us!

Click on the button to submit your complaints

About MSD

Medical Stores Department (MSD) was established by the Act of Parliament No.13 of 1993 as an autonomous department under the Ministry of Health, Community Development, Gender, Elderly and Children responsible for developing, maintaining and managing an efficient and cost effective system of procurement, storage and distribution of approved medicines and medical supplies required for use by all public health facilities.